top of page

Store Policy

Digital Goods

All our items on our website are digital downloads, this meaning we can NOT offer refunds due to the nature of our items. However in the case that you are unhappy with a purchase then please let us know so a solution can be found for you.

Distribution Of Our Items

By purchasing from Prestige Photography, you are only granted a Personal Use Only license. All items are the property of PrestigePhotography and may not be shared or reproduced in any form.

Customer Care

Our customers are what make our business what we are today, we always pride ourselves in delivering professional fast customer service with around the clock support. On average our response time is within 2 hours and we try to keep to this even on weekends or public holidays!

Starting from a small Etsy shop we now have over 20,000 happy customers and plenty of overwhelming positive feedback from our items!

If you require any help with an order you have placed be it with the installation of your new presets, a general inquiry or an issue you have come across then please don't hesitate to send us an email via: 

Images We Use

All images that we use are from stock websites, such as istock and free stock images sites such as pexles. If in the event an image is yours and we have unknowingly used it thinking it was a genuine stock image then please contact us so we can remove this right away. Disclaimer: We can not be held accountable for stock images that are unknowingly copyright and not uploaded by their original owner. 

Payment Methods

Payment Methods

- Credit / Debit Cards

- Offline Payments

bottom of page